2026 Top 30 Best Places to Work in Hospitality
To read the full write up, please click here.
To view the survey results, please click here.
Top 6
Lettice Events
In a nutshell An independent, B Corp-certified business providing catering for luxury, private and corporate events in heritage venues across the UK
Locations Based in London
Employees 25 (up from 22 last year). Retention rate is 90% with an average tenure of more than three years
Pan Pacific London
In a nutshell A luxurious 237-room hotel, with restaurant, bar and spa, that opened in 2021 as the first European property for Pan Pacific Hotels Group
Location City of London
Employees 248. Turnover 30% (on track for 25% target YTD for 2026)
Red Carnation Hotel Collection
In a nutshell A family-owned and run collection of 17 five- and four-star hotels
Location The UK, Ireland, Guernsey, South Africa, Botswana and Switzerland
Employees 2,000 globally. Turnover around 4% year-to-date; last year ended at 22%
Signature Dining
In a nutshell An award-winning contract caterer working exclusively with the elderly and in healthcare settings
Locations 30 sites in the UK, from the Lake District to Cornwall
Employees 150 (team increased by 10% in the past 12 months). Staff turnover of less than 8%
The Ninth
In a nutshell A relaxed neighbourhood restaurant with a Michelin star, serving French Mediterranean dishes
Locations Fitzrovia, London
Employees 24. Average tenure, including part-time staff, is two years and two months
Troo Hospitality
In a nutshell An innovative UK hotel management company operating a growing portfolio of hotels, from luxury city-centre to up-scale and mid-scale listed properties
Location 13 hotels across the UK (head offices in Manchester and London)
Employees 350. Turnover 23% (retention in 2025, 77%)
Top 7 - 30
7. La Petite Maison
In a nutshell This French Riviera-inspired restaurant group opened in London’s Mayfair in 2007 and now spans 10 restaurants globally
Locations Mayfair, London, Dubai, Miami, Riyadh, Abu Dhabi, Hong Kong, Limassol, Doha, Las Vegas and Mykonos
Employees 113. Turnover 28% in 2025
8. Aviator
In a nutshell A design-led hotel with 169-bedrooms, six meeting and events spaces, three restaurants and bars, a fitness studio and terrace
Location Overlooking the private Farnborough Airport in Hampshire
Employees 130. Turnover 27% in 2024; 20.88% in 2025
9. Lucknam Park Hotel & Spa, Emblems Collection
In a nutshell A privately owned, five-red-AA-star country house hotel with 42 bedrooms, nine country cottages, spa and equestrian centre within 500 acres, also home to Michelin-starred Restaurant Hywel Jones and the Walled Garden restaurant
Location Chippenham, near Bath
Employees 140 full-time, part-time and casual staff. Turnover 35%-40%
10. Sushisamba
In a nutshell Sushisamba London is the flagship restaurant of the group, which has three sites in the UK and eight across the world. It offers Japanese, Brazilian and Peruvian cuisine
Location On the 38th and 39th floor of Heron Tower, Liverpool Street, London
Employees 180. Turnover 50% in the last 12 months
11. St Ermin's hotel
In a nutshell An independent, four-star, 331-bedroom boutique hotel (part of Marriott’s Autograph Collection), with a restaurant
Location Westminster, London
Employees 189 (up from 181 last year)
12. The Grand, York
In a nutshell The Edwardian, Grade II-listed, five-star property is part of Splendid Hospitality Group, with 207 bedrooms, a one AA-rosette brasserie, a three AA-rosette restaurant, bar and cookery school
Location York
Employees 288 (up from 271 last year). Turnover 23.83%, compared to 25.34% last year
13. Meliá Hotels International
In a nutshell An international Spanish hotel company with seven contemporary hotels across four UK cities, totalling 1,390 rooms and 112 apartments
Locations London, Manchester, Liverpool, Newcastle
Employees 442. Average turnover decreased to 37.47% in 2025 (down 4.24 percentage points from 2024)
14. Houston & Hawkes
In a nutshell A privately owned, independent contract caterer delivering workplace dining and hospitality with a strong focus on seasonal food, craft, and social and environmental impact
Location Contracts across London and the south-east of England
Employees 371 (up from 276 in February 2025)
15. TFE Hotels UK
In a nutshell An international hospitality group that is part of TFE Hotels, operating hotel brands across Australasia and Europe. In the UK, it operates the Adina Hotels brand, offering upscale apartment-style accommodation for short and extended stays
Location The UK portfolio comprises the 56-bedroom Hobson Cambridge by Adina and the 98-bedroom Wellington Glasgow by Adina, both opened in December 2025
Employees 30
16. Supercity Aparthotels
In a nutshell A privately owned UK aparthotel operator offering design-led serviced apartments for extended stays
Location London, Manchester, Edinburgh, Brighton and Leeds, with York opening shortly
Employees 135 up from 99 last year (reflecting the opening of two sites). Turnover is 41% (retention rate stands at 75%)
17. Dakota Hotels
In a nutshell A luxury lifestyle hotel brand with cocktail bars and destination brasserie dining
Location Manchester, Leeds, Glasgow, Newcastle, and two near Edinburgh, with a new Manchester Airport site set to open in summer 2026
Employees 610 (522 last year)
18. United Fresh
In a nutshell A founder-led foodservice supplier that brings together local supply chains and national customers
Location Across the UK with a headquarters in Warwick
Employees 16. Turnover is 6.25%
19. The Belfry Hotel & Resort
In a nutshell A 468-room hotel and leisure resort set in 550 acres with four restaurants and bars, event spaces, a spa, leisure club and three world-class golf courses, including the Brabazon, host of the Ryder Cup and British Masters
Location Sutton Coldfield, Warwickshire
Employees 479 contracted and 508 casual. Turnover was 31% in the past 12 months (and 20% in the last three months)
20. The Savoy
In a nutshell A landmark 263-room five-star luxury hotel, part of the Fairmont Hotels & Resorts portfolio
Location The Strand, London
Employees 450. Staff turnover: 36.2%
21. Kibou
In a nutshell An independently owned, design-led Japanese restaurant and bar group
Location Cheltenham, Battersea, Clifton, Cambridge, Solihull and Oxford
Employees 220. Turnover: around 40%
22. Genuine Dining
In a nutshell A catering company delivering high-quality food and service through cafés, restaurants, coffee bars, hospitality and events
Locations Across London and the UK
Employees 605. Turnover: 14.3% for 2025
23. 4C Group
In a nutshell An international hospitality and property development and asset management company, with a portfolio that includes the Westin London City and Canopy by Hilton London City and the Haydon, an 87-unit residential development in Aldgate in partnership with Regal London
Location The UK, East Africa and Canada
Employees 325. Turnover: 40% in 2025, a decrease from 46% in 2024, reflecting the positive impact of continued focus on engagement, development and retention
24. Lexington Reception Services
In a nutshell Provides front of house and corporate guest services across business environments
Locations 33 contracts
Employees 130. Turnover: 76.7% staff retention, 95% management retention
25. Philema Hospitality Management
In a nutshell A family-owned company with a portfolio of leisure properties
Locations Five-star Boringdon Hall; four-star Esplanade hotel, four-star adults-only Fistral Beach hotel; and the four-star Budock Vean country house hotel and self catering cottages, all in south-west England
Employees 425 (up from 419 last year)
26. Richmond Hill hotel
In a nutshell A privately-owned, four-star, 144-bedroom hotel, the 144 On The Hill restaurant and 24-hour gym
Locations Richmond Hill, Richmond, Surrey
Employees 107. Turnover: Negligible
27. Coastal Kitchen Family
In a nutshell An independent hospitality group operating four neighbourhood venues and a wine shop built around relaxed, community-focused dining
Locations Portsmouth and Southsea
Employees 120. Turnover: 58.6%
28. Yolk (In One Basket Ltd)
In a nutshell A food business serving sandwiches and breakfasts prepared in open kitchens
Locations Canary Wharf, Victoria, Broadgate, London Bridge, London Wall, New Street Square and Soho, all in London
Employees 65. Turnover: 18.75% in Q1 2026
29. Christian Conference Trust
In a nutshell A UK-based charitable organisation operating three residential conference centres for the Christian community, with a strong focus on hospitality, service and community
Location High Leigh Conference Centre, Hertfordshire (164 bedrooms, events up to 380 delegates), the Hayes Conference Centre, Derbyshire (249 bedrooms, events up to 500 delegates), and Highgate House, Northamptonshire (97 bedrooms, events up to 200 delegates)
Employees 130 permanent employees across its three centres. Turnover: 10% (including seasonal workers)
30. Kimpton Fitzroy London
In a nutshell The 334-bedroom luxury hotel, part of IHG Hotels & Resorts, has nine meeting and event spaces and three restaurants and bars
Location Russell Square, London
Employees 290. Turnover: an average of 2.84% in 2025
