Gain valuable employee feedback to enhance your people strategy

Unlike many other awards, the list is not driven by managers or operators, but by the employees themselves, who filled out an anonymous survey compiled by talent management software solution expert Korero.

Forward-thinking companies across all hospitality sectors, large and small, established or entrepreneurial, have invited their teams to take part. The results identify the top 30 operators with the best people culture across hospitality.

Jo Harley, co-founder of Korero, said she was impressed by the 2024 year’s findings, which showed that 83% of hospitality employees felt engaged at work, up from 82% in 2023.

Last year, research by analyst Gallup found that just 10% of all UK workers felt engaged at work, while 23% of staff did globally. “While every organisation measures engagement differently, this is a good indicator of how engaged our survey respondents are,” said Harley. “Compared with Gallup’s UK 2023 engagement score of just 10% and a global average of 23%, it’s clear these hospitality companies are doing some great work to engage their people that, perhaps, other industries and organisations could learn from.”

The survey also revealed the company values that most appeal to employees. This year’s top three remain unchanged from last year, with more than 10,000 respondents reporting they prioritise “a positive and welcoming work environment”, “a company that cares about its people”, and “respect for work-life balance”.

Each company on the list has demonstrated exceptional skill at employee engagement and retention through the support and development opportunities they give to their teams. The top 6 companies are shortlisted for the Best Employer Awards at the Cateys. 

Watch the below video to find out more about why you should enter.